Skip to main contentPrivacy Policy
Effective Date: 13 August 2026
Last Updated: 13 August 2026
Perannie Logistics is committed to protecting the privacy and personal information of our customers, website visitors, business partners and other individuals who interact with us.
This Privacy Policy explains how Perannie Logistics collects, uses, stores, protects and may disclose personal information when you visit perannielogistics.co.ke, contact us, request a quotation, enquire about our services, use our online services or otherwise interact with us.
We process personal information in accordance with applicable Kenyan data-protection laws, including the Data Protection Act, 2019 and applicable regulations made under the Act.
1. Who We Are
Perannie Logistics is a logistics and transportation company providing logistics solutions to individuals and businesses.
Our services include:
Freight forwarding
Import and export logistics
Cold chain logistics
Moving and relocation services
Packing and packaging
Warehousing and storage
Logistics consultancy
Air freight and related logistics services
For purposes of applicable data-protection laws, Perannie Logistics may act as a data controller when we determine why and how personal information is processed. Where we process information on behalf of another organization, our role may instead be that of a data processor.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you use our website or communicate with us.
Information you may provide includes:
Full name
Company or organization name
Email address
Telephone or mobile number
Physical or delivery address
Pickup and delivery locations
Cargo or shipment details
Service requirements
Moving or relocation information
Information included in quotation requests
Information submitted through contact forms
Communications and inquiries sent to us
Any other information you choose to provide
Please do not submit sensitive personal information through our website unless it is necessary for the service you are requesting and we have provided an appropriate method for doing so.
3. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically.
Depending on the technologies used on our website, this may include:
IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Date and time of visits
Approximate location information
Website interaction information
Technical information used to maintain website security and performance
We use this information primarily to operate, secure, maintain and improve our website and understand how visitors use it.
4. How We Collect Your Information
We may collect personal information when you:
Submit a contact form
Request a logistics quotation
Request information about our services
Contact us by email
Contact us by telephone
Communicate with us through WhatsApp or other communication channels
Request transportation or logistics services
Request moving or relocation services
Subscribe to communications where applicable
Interact with our website
Submit shipment or delivery information
Communicate with us as a customer, supplier or business partner
5. How We Use Personal Information
We may use your information for legitimate business and service-related purposes, including to:
Respond to enquiries
Provide quotations
Provide requested logistics services
Arrange transportation and delivery
Coordinate shipments
Process moving and relocation requests
Communicate with customers
Provide customer support
Manage business relationships
Process service requests
Improve our website and services
Monitor website performance
Maintain website security
Prevent fraud, abuse and unauthorized activity
Meet applicable legal and regulatory requirements
Maintain business records
Send service-related communications
Send marketing communications where legally permitted and where required consent has been obtained
We will only use personal information for purposes that are lawful and appropriate to the circumstances in which the information was collected.
6. Legal Basis for Processing
Depending on the circumstances, Perannie Logistics may process personal information where:
You have provided consent;
Processing is necessary to provide a service you have requested;
Processing is necessary to take steps at your request before entering into a contract;
Processing is necessary to comply with a legal or regulatory obligation;
Processing is necessary for legitimate business purposes, where permitted by applicable law; or
Another lawful basis under applicable Kenyan data-protection law applies.
Where consent is the basis for processing, you may withdraw your consent subject to applicable legal limitations and circumstances where another lawful basis for processing applies.
7. Quotations and Service Enquiries
When you request a quotation from Perannie Logistics, we may need information such as:
Your name
Contact details
Pickup location
Delivery location
Cargo description
Cargo weight or volume
Preferred transportation method
Required delivery timeframe
Special handling requirements
We use this information to evaluate your request, prepare a quotation, communicate with you and provide the requested logistics service.
8. Sharing of Personal Information
We do not sell your personal information.
We may share information where reasonably necessary to provide our services or meet legal obligations.
Depending on the service involved, information may be shared with appropriate:
Transport and delivery partners
Freight forwarding partners
Warehousing providers
Customs and clearance agents
Shipping or airline partners
Technology and hosting providers
Payment service providers, where applicable
Professional advisers
Government authorities and regulators where legally required
We seek to limit information shared with third parties to what is reasonably necessary for the relevant purpose.
9. International Transfers
Some of our service providers, technology platforms, logistics partners or communication providers may process information outside Kenya.
Where personal information is transferred outside Kenya, we will take appropriate steps required by applicable Kenyan data-protection law to ensure that the information receives appropriate protection.
10. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that can help websites remember preferences, understand website usage and improve functionality.
We may use cookies for purposes such as:
Website functionality
Security
User preferences
Website analytics
Performance monitoring
Improving user experience
Marketing or advertising, where applicable
The actual cookies used by the website may change as we add, remove or update website features and third-party services.
You can manage or restrict cookies through your browser settings. Some website features may not work correctly if certain cookies are disabled.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms or services.
Examples may include:
Social media platforms
Mapping services
Communication platforms
Logistics platforms
External websites
Perannie Logistics is not responsible for the privacy practices of third-party websites.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
12. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure or destruction.
Security measures may include:
Access controls
Secure website connections
Password protection
Administrative controls
Regular website maintenance
Security monitoring
Appropriate restrictions on access to personal information
However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
Provide requested services
Maintain business records
Resolve disputes
Meet contractual obligations
Comply with legal or regulatory requirements
Protect our legitimate business interests
When personal information is no longer required, we will take reasonable steps to securely delete, anonymize or otherwise dispose of it where appropriate.
14. Your Data Protection Rights
Subject to applicable law, you may have rights regarding your personal information.
These may include the right to:
Be informed about how your personal information is being processed
Request access to personal information we hold about you
Request correction of inaccurate or misleading information
Object to certain processing
Request deletion of personal information where applicable
Request restriction of processing where applicable
Request portability of personal information where applicable
Withdraw consent where consent is the lawful basis for processing
The Office of the Data Protection Commissioner (ODPC) identifies rights including being informed, accessing personal data, objecting to processing, correction and deletion in applicable circumstances.
The Data Protection (General) Regulations, 2021 also provide procedures for requests concerning restriction or objection, access, rectification, portability and erasure.
15. How to Exercise Your Rights
If you wish to exercise a data-protection right or ask us a privacy-related question, contact us using the details below.
When making a request, please provide enough information for us to identify the relevant records and verify your identity where reasonably necessary.
We will handle requests in accordance with applicable Kenyan data-protection requirements.
Privacy Inquiries:
Email: info@perannielogistics.co.ke
16. Direct Marketing
Where permitted by law, we may use contact information to send information about Perannie Logistics services, offers, updates or other relevant business communications.
Where consent is required, we will seek the appropriate consent.
You may opt out of marketing communications at any time by following the unsubscribe instructions provided or contacting us directly.
Kenya’s Data Protection (General) Regulations specifically address direct marketing and require, among other things, appropriate notification/consent requirements and a clear, accessible opt-out mechanism.
17. Children’s Privacy
Our website and services are primarily intended for adults and businesses.
We do not knowingly collect children’s personal information for marketing purposes.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action.
18. Data Breaches and Security Incidents
If we become aware of a personal-data security incident affecting personal information, we will assess and respond to the incident in accordance with applicable Kenyan data-protection requirements.
Where notification is legally required, we will make the appropriate notifications to the relevant authorities and affected individuals within the applicable requirements.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
Changes to our services
Changes to our website
Changes in technology
Changes to our data-processing practices
Changes in applicable laws or regulations
When we update this policy, we will revise the Last Updated date shown at the beginning of the document.
We encourage visitors to periodically review this page for the latest version.
20. Contact Us
If you have questions about this Privacy Policy, how we process personal information, or wish to exercise your data-protection rights, please contact Perannie Logistics.
Perannie Logistics
Email: info@perannielogistics.co.ke
Phone: +254721133211
Address: Jomo Kenyatta International Airport, Cargo Terminal, Freight Terminal Building JKIA, Nairobi
Your Privacy Matters
At Perannie Logistics, we aim to handle your personal information responsibly, transparently and securely while providing reliable logistics and transportation services.
Last Updated: 13 August 2026